Contract These terms and conditions are construed in accordance with the model Direct Selling Guidelines issued by the Govt. of India, Ministry of Consumer Affairs, Food & Public Distribution, Department of Consumer Affairs vide F.No. 21/18/2014-IT (Vol-II) dated 9th Sept., 2016 read with Indian Contract Act 1872 and supersedes any prior terms and conditions, discussions or agreements between Company and direct seller.
Between Trato RetailPrivate Limited, which is a company incorporated under Companies Act 2013 having its Registered Office at 1/536-2B, Lane No - 4, Opposite Metro Pillar No. -34 , Friends Colony Industrial Area Jhilmil Shahdra Delhi - 110095 (India)(Hereinafter referred to as ‘Trato’)which expression shall, unless the context otherwise permits, include its successors and permitted assigns) of the one part herein after called as First Party.
The person / entity who has filed the online/offline application form available on Companies Website hereinafter referred to as ‘Independent Associate’which expression shall unless repugnant to the context or meaning there of be deemed to mean and include his / her/ their legal heirs, executors, administrators and assignees of both the parties, hereby called as the Second party.
Whereas the first party is a registered company under Companies Act 2013 and the second party is willing to work with the first party after fully compliance of the Indian Contract Act 1872 read with the guidelines as provided by Govt. of India, Ministry of Consumer Affairs, Food & Public Distribution, Department of Consumer Affairs vide F.No. 21/18/2014-IT (Vol-II) dated 9th Sept., 2016 on the following terms and conditions.
That the second party undertakes that he / she / they are18 years and above and are of sound mind and
have not being convicted by any court of law.
The second party further agrees that all the information which includes documentary proof of personal
identification and address proof, as per KYC process framed by the first party on its website furnished to the company is correct and properly entered. The company reserves the rights to accept or reject application given by the Independent Associate at its own discretion.
That the first party agrees to allow the cooling off period of 30 days from the date of purchase/signing of
Contract in order to cancel the agreement and to receive refund for goods or services purchased
according to the buyback policy of the company.
The First party agrees to allow buyback / exchange of goodswithin 30 days of purchase of product as per
the refundpolicies of the company.
The second party hereby agrees, not to represent, sell or distribute the products and brands of or any
other direct selling company during the tenure of the agreement.
The second party agrees that they will provide all details of the first party i.e. Direct Selling entity to the
prospective customer at the time of representing the companywhich includes description of the goods and
The second party hereby agrees that he / she / they shall carry their identity cards / and any other
identification mark given by the first party and shall not visit the prospective customer's premises without
The second party hereby further agrees that at the initiation of the representation to the prospect they
shall identify themselves truthfully and they will clearly represent the identity of the first party, nature of
the goods along with services sold and the purpose of the solicitation to the prospect customer.
The second party hereby agrees he / she will render accurate and complete explanations and
demonstrations of goods and services, prices, credit terms, payment terms, buyback/exchange/refunds
policies and terms of guarantee after sales service or any other policies of the first party.
The second party undertakes that he / she / they will get the incentives as per the Compensation Plan of
the first party.
The Second party at any point of time shall neither repack the product nor tamper the label of the
products of the First Party.
The First party prohibits the second party to make bulk purchases.
The second party further agrees not to list, market, advertise, promote, discuss or sell any product or the
business opportunity on any website / online portal / mobile application / online forum / or in any other
manner without the prior approval from the first party.
14. The second party further agrees to pay all the Govt. taxes (Whatsoever of any kind) as and when
applicable and shall not hold responsible the first party for the same.
The second party hereby agrees that they shall neither mislead the prospective customer nor shall do
false, deceptive or unfair practices including misrepresentation of actual or potential sales or earnings
and advantages of direct selling to any prospective customer in their interaction with prospective direct
The second party hereby agrees that they shall not make any factual representation to a prospective
direct seller, which cannot be verified or make any promise which cannot be fulfilled against the policies
of the first party.
The second party hereby agrees that they shall not knowingly make, omit, engage cause or permit to be made, any
representation relating to the direct selling operation, including Compensation Plan and agreement between the
parties, or the goods and / or services being sold by such direct seller, which is false and / or misleading.
The second party hereby agrees that they shall not provide any literature and / or training material, not restricted to
collateral issued by the first party to a prospective customer and/or the Independent Associate within and outside
the parent Direct Selling Entity, which has not been approved by the first party.
The second party hereby agrees that, it will be their sole responsibility to sell the products, purchased from the first
party by their skill, ability and personal application, goods / products once sold, will not be taken back under any
circumstances other than the buyback policy of the first party and this risk of loss and damages shall be sustained by
the second party only with their own cost. This risk is transferred to the second party immediately after pick–up of
the product or on behalf of them i.e. agent or transport carrier etc, from the first party.
The second party hereby agrees to defend, indemnify and hold harmless to the first party against
any liability, losses, damages or costs or any legal costs, incurred or suffered by the second party.
As a result of any breach, negligence act or omission or willful default on the part of first party or
their representative arising either directly or indirectly for the performance or non performance
by the second party or on behalf of them.
The second party hereby acknowledges that in their relationship with the first party or by virtue
of this agreement, they and their employees, shareholders, officers, directors, principals, agents
and contractors (collectively representatives) shall hereafter continue to be entrusted with
confidential information, the discloser of any information to competitors of the first party or to
the general public would be highly detrimental to the best interest of the first party.
Both parties agree that the Compensation Plan shared on the company’s website is the only Business Plan
that is followed by the company. The Company shall not be responsible for any claims arising out by the
Independent Associates for incomes other than the business plan available on the website.
Both parties hereby agree that all control and monitoring of the practices and methods shall be controlled
by the first party.
Trato Compensation Plan issues unique Independent Associate Identification Number along with a Unique
Business Centre which is restricted to single PAN Number. Both the parties agree that this Unique
Business Centre is not transferable under any circumstances.
In case of Non Performance by the second party for the continuous 2 years First party will issue notice of
Termination to the Second party. If the Second Party wishes to ask the First Party to review the decision to
terminate, he / she shall make such a request to the First Party in writing within thirty (30) days from the
date of notice of termination. If the First Party does not receive such request within the thirty (30) days
period, the termination will automatically be deemed final.
All disputes, questions or differences whatsoever which shall either during the substances of the
agreement or after the termination thereof arise the parties hereto or their respective representatives,
touching these presents or the construction or the application thereof or anything herein contained shall
be resolved under Indian Arbitration and Conciliation Act and / or its statutory amendments,
modifications and re-enactment. The place of arbitration shall be Delhi (India) only.
Both the parties have signed this contract after understanding the contents in their vernacular language
with their free mind, and without any force / pressure whatsoever of any kind.
- By clicking the agreed column, the second party undertakes that he / she / they have read & understood all the terms and conditions & Business plan mentioned in Registration Form, Contract and the Trato Compensation Plan and agree to abide by them.